Justa Rollin’ Right Along


Blackberry Curve Doesn’t Reconcile and Desktop Software Crashes

Saturday, July 12th, 2008

In my previous post, I think I mentioned that I can delete on my Blackberry Curve and it would delete on my desktop , but not the other way around. Well, after having the phone for a day or two and not deleting on it (only deleting the mail on my desktop), I am realizing that it actually does delete on the phone, it just takes a while.

Yeah, you don’t have to hit “reconcile” or anything, it does it automatically. This is nice because I really would have a large pile of sitting on the phone if this wasn’t the case.

Also, I installed the Blackberry Desktop Software that came with the phone. I believe it was version 4.3. It generally worked ok, but did at times. I guess that it didn’t work ok then. I would have to undo all of the settings and reset them and then sync again. The crashes would occur at the end of the sync somewhere. Last night, I upgraded to the latest version of the Blackberry Desktop Software, version 4.5, and the phone and desktop synced just fine. There is also a new look to the software. I only synced up once, so I am crossing my fingers that it works without issue from here on in.

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My New BlackBerry Curve 8330 Smartphone

Thursday, July 10th, 2008

Well, I decided to upgrade my old Treo 700w for a nice, new BlackBerry Curve 8330 Smartphone. I thought it was about time to jump on the email-on-your- bandwagon. We are planning some activities and vacations this Summer, so this will cover one base.

So, let me tell you about my experience.

I have many , all forwarding to one Gmail address. It makes life a bit more simple. When I got the phone, I went through the quick setup. After that, I went in and configured an email address. It was basically inputting the email address and password. After that, I logged into Gmail and clicked “settings.” I clicked “Fowarding and POP/IMAP.” There, I enabled POP.

Then, I sent myself an email. Low and behold, I received it in my Gmail account and my Blackberry. Truly, I thought this was amazing. Then, I clicked delete on the Blackberry. I had the option of deleting the message from just the phone or both the phone and the Gmail account. I deleted it from both the phone and the Gmail account. A few seconds later, I noticed it disappear from Gmail. Again, I was stunned.

After that, I did the whole thing again, except this time, I deleted the message from Gmail first. I waited and waited for the message to disappear from the Blackberry. After a little research on the web (and customer support), I found out this is not possible. The messages stay on the Blackberry until they are deleted from there. Why? I have no idea. This is going to be kind of a pain in the butt, but I’ll figure something out. I did a search for “blackberry curve won’t reconcile” and I think I read somewhere that if you are using the BlackBerry (or something like that), you can reconcile your messages with your . Until I find some information, I don’t know how to reconcile the email on the Blackberry with Gmail, or for that matter.

The other issue I was having was that whenever I would from the Blackberry or from Gmail, I would receive a copy of that email on the Blackberry. I needed to find out how to stop that. I called customer support and, while on hold, did a search for “blackberry getting copies of sent email” on . I found a nice website that instructed me to login to the Verizon Wireless Blackberry Internet Service (BIS). No one seems to tell you these things from the company. At this point, customer support picked up and we both created an account and created a filter for my email address. Basically, the filter stops my own email address from sending me email. This forum post will tell you exactly how to do that.

Otherwise, everything is very smooth. The Blackberry syncs up with my 2007 so I can have my tasks, contact list and calendar on both my PC and the Blackberry. This is not too much different from the Treo 700w.

I’ll let you know how it works on the streets when I have had it for a while.

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